Responsible Gaming

Gaming Should Be Entertainment

Online gaming and wagering should only ever be viewed as entertainment, similar to going to the movies or attending a sporting event. It should never be considered a way to earn money or solve financial problems. Remember that the house always has a mathematical advantage, and losing is always a possibility. Please only gamble with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access gambling services in Australia. We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to register or participate in any gaming activities.

Parents and guardians: If you are concerned about a young person's online activities, please use parental control software and monitor their internet usage.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Spending more time or money on gambling than intended
• Repeatedly trying to cut back or stop gambling without success
• Feeling restless or irritable when trying to reduce gambling
• Chasing losses by gambling more to recover lost money
• Lying to friends and family about the extent of your gambling
• Hiding gambling activities or statements from loved ones
• Gambling to escape problems, relieve stress, or manage negative emotions
• Jeopardising relationships, education, or employment due to gambling
• Asking others to bail you out of financial difficulties caused by gambling
• Feeling anxious or distressed about your gambling habits

If you identify with any of these warning signs, please seek help immediately.

Self-Help Tools and Controls

Most reputable gambling operators offer built-in tools to help you maintain control of your gaming. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Cap the maximum amount you are willing to lose during a gaming session
• Session Limits: Set time limits for your gaming sessions to encourage responsible play
• Reality Checks: Enable notifications that remind you how long you've been gambling and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms if you feel you are losing control
• Account Restrictions: Reduce your account limits or restrict access during vulnerable times

Take advantage of these tools to help manage your gaming responsibly.

Support Organisations

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support in Australia and internationally:

Australia

• Gambling Help Online — Free online counselling and resources for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare — Free and confidential support for problem gambling
  www.gamcare.org.uk
• GamStop — National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council — Information and resources for responsible gambling
  www.responsiblegambling.org

United States

• National Council on Problem Gambling — Information and referrals to treatment services
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (24/7)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education with problem gambling resources
  www.bzga.de

If You Need Help

Problem gambling is treatable, and help is available. Reach out to one of the support organisations listed above if you:

• Feel you are losing control of your gambling
• Are concerned about your gaming habits
• Need someone to talk to about gambling
• Want information about treatment options

There is no shame in seeking help. Speaking with a counsellor or advisor can be the first step towards recovery and regaining control of your life. Please contact a support organisation today if you need assistance.