The Lemoore Police Department has replaced a parking lot next to its Fox Street station with a multi-agency dispatch building, but it remains empty while the agency awaits needed equipment.
“It’s been an exercise in frustration,” said Captain Margarita Ochoa, who said construction of the 2,240 square foot building was complete. She couldn’t say when the equipment would arrive, though.
When the dispatch center becomes operational, it will serve the Lemoore Police Department and Volunteer Fire Department – Lemoore now contracts with the City of Hanford for emergency dispatch service at a cost of approximately $412,000 per year .
The new dispatch building would house 10 full-time dispatchers. Salaries, including overtime budgeting and the cost of training, would come to about $606,000 a year for the city.
The new building includes an improved reception area for the public, with a soft interview room at the front of the building, according to a ministry spokesperson. The department’s existing reception desk will be moved to the newly constructed building.
“This new building will provide detectives from the Lemoore Police Department with more space for investigations as well,” Ochoa said.
The plan is to move staff to the new building in phases, with the records department starting first, Ochoa said.
“During the first phase, we intend to move the Livescan Fingerprinting together with the reception staff, to make it the first fully operational unit in the building,” she said.
“Progress has been slow but steady. We’ve had many meetings with vendors and are working on securing dispatch workstations, but the turnaround time is long,” Ochoa said.
“The most common CAD or 911 dispatch system is called Crimestar CAD. Pricing starts at $3,950 as a bundle, as a one-time payment, but there are several options to consider before purchase. The consoles themselves- memes can cost between $5,000 and $20,000 a piece,” a spokesperson for the dispatch said.
“The department is considering available options for dispatch posts and the cost of each as part of the building completion process. Options such as dual sites, command post and remote office,” Ochoa continued. .
We also need features and tools like Text (SMS), Automated Abandoned Callbacks, and Quick SOS in 911 scheduling.
“It will be some time before we have all the equipment needed to operate, hire and train dispatchers,” Ochoa said.
The Dispatch Building is located at 658 Hills St. The entire project has been estimated at just under $2 million for the City of Lemoore, but the final cost has not been determined.